In the midst of numerous stories touting the promise of CMS initiatives for care improvement such as ACOs, one success story almost always gets overlooked. Dr. Ken Coburn’s Health Quality Partners shop in Bucks County PA is one of the only care management programs that has actually demonstrated success. There are no magic bullets in the HQP program – they rely on solid personally-delivered healthcare.
We had the pleasure of working with Ken years ago in a predecessor organization and can understand how his team made this program is so successful. This detailed Washington Post article by Ezra Klein (“If this was a pill, you’d do anything to get it”) should be required reading for anyone interested in understanding how successful care management programs operate.